Company History

Crown Mailing Center (CMC) was formed over 15 years ago with the idea of "A Store within A Store". In the span of 13 years over 300 mailing centers were opened. The company started with Hallmark Card Shops having a mail center in them. The founders of the company were Matt George and Jim Lembcke, both Hallmark retirees. The concept has expanded to other retail type outlets. As the concept expanded to Wal-Mart, two veterans of the JCPenney Company joined Crown. George Scott and Ron Salzetti have headed up the marketing, operational and personnel side of the company. The current President and CEO of CMC is Patrick George. Patrick has brought CMC to become the leading experts in delivering profitable retail shipping service into any environment. Alongside his vision are a seasoned staff of dedicated professionals to support this business and always look to the next level.

Core Business

CMC has taken the position that a customer wants choices. If a customer goes into a UPS Store or a FedEx/Kinkos store, you are given only one option. Crown stores offer UPS, FedEx, DHL & U.S. Postal services. The tenet of of our operations is the value of giving choice to your customers. Retail shipping inside an existing establishment is the future.

Technology

CMC has a comprehensive support network including live phone support, internal chat networks, and remote desktop applications. As changes in the industry occur, a store operator or associate often needs immediate help, whether it's shipping information or hardware or software technical problems or questions. We provide continual training and service so that your business can focus on the needs of your customer. Between CMC and our Integrated Partners we provide a complete turn-key retail shipping solution that fits any store.